Online ordering
An out-of-stock notification will be displayed on each product page, directly beneath the price information section. When a product is out of stock, we will provide the expected shipping date for backorders in the same location.
https://www.diyclassd.com/FAQ-Hypex/Online-ordering/Are-the-products-in-my-shopping-cart-in-stock
Products that are currently out of stock can be ordered. Hypex Electronics will ship your order as soon as new stock is received.
https://www.diyclassd.com/FAQ-Hypex/Online-ordering/Can-I-order-products-which-are-out-of-stock
Multiple reasons could delay the shipment of your order:
a. Has your payment been received? If you wish to verify this with us, please contact us via the contact form and include your order number as a reference.
b. Are the parts you ordered in stock? We make every effort to maintain adequate stock levels. If you wish to check the current stock availability, please contact us through the contact form and provide your order number as a reference.
When your order is shipped via UPS, you will receive an email from UPS on the same day with tracking information. If you have not received an email from UPS, please verify your email address with us. If your order is shipped with a different courier, the provision of tracking information will depend on the service provided by the forwarder. Should you require tracking information, you may always contact us via the contact form and include your order number as a reference.
https://www.diyclassd.com/FAQ-Hypex/Online-ordering/Why-didn-t-I-receive-a-tracking-number
All shipping charges are invoiced by Hypex. However, please note that additional import duties or charges may apply, depending on your country. As the customer is responsible for all taxes and duties, we recommend contacting your local customs office for further information.
With your parcel, you will find a packing slip containing the full details of your order and its items. Any product(s) not included in this shipment will be listed as backordered on the packing slip. If available, an indication of the next shipping date will be provided.
https://www.diyclassd.com/FAQ-Hypex/Online-ordering/I-ve-received-a-parcel-from-Hypex-but-my-order-is-not-complete-when-will-I-receive-my-backordered-items
We take great care with our customers' orders, as we understand how frustrating it can be to receive the wrong item, especially when you are urgently awaiting your order. To ensure quick processing and shipping, please contact sales@hypex.nl at your earliest convenience to arrange an exchange.
https://www.diyclassd.com/FAQ-Hypex/Online-ordering/I-ve-received-my-order-from-Hypex-but-a-wrong-item-is-shipped-what-should-I-do
If you are unsure about what you need to order, please allow us to assist you in finding the ideal solution for your application. Visit our "Application" page for more information.
https://www.diyclassd.com/FAQ-Hypex/Online-ordering/What-do-I-need-to-order-from-Hypex-to-build-an-amplifier
In our webshop, we offer the following payment options:
a. Bank transfer / Wire transfer
b. Credit card
c. PayPal (+3.5%)
d. iDEAL (available only in the Netherlands)
https://www.diyclassd.com/FAQ-Hypex/Online-ordering/How-can-I-pay-my-order-s
a. Bank transfer / Wire transfer
b. Credit card
c. PayPal (+3.5%)
d. iDEAL (available only in the Netherlands)