Hypex at your service
FAQ Hypex
OEM account
Online ordering
Multiple reasons could delay the shipment of your order:
a. Has your payment been received? If you wish to verify this with us, please contact us via the contact form and include your order number as a reference.
b. Are the parts you ordered in stock? We make every effort to maintain adequate stock levels. If you wish to check the current stock availability, please contact us through the contact form and provide your order number as a reference.
All shipping charges are invoiced by Hypex. However, please note that additional import duties or charges may apply, depending on your country. As the customer is responsible for all taxes and duties, we recommend contacting your local customs office for further information.
a. Bank transfer / Wire transfer
b. Credit card
c. PayPal (+3.5%)
d. iDEAL (available only in the Netherlands)
Shipping
Once your order has been shipped, you will receive an email from UPS containing the tracking details.
The amount of import duties depends on your country. As the customer is responsible for all taxes and duties, we recommend contacting your local customs office for more information.
As long as your previous order has not yet left the warehouse and is not packed, you are able to combine multiple orders into one shipment. Once your order is processed, we cannot add any new orders to the shipment. In such cases, please contact sales@hypex.nl at your earliest convenience.
Warranty and returns
Hypex Electronics warrants its devices for a period of two years (B2C) from the original date of purchase against defects in workmanship or materials under normal use. The business-to-business (B2B) warranty is limited to one year.
The warranty covers functional parts that affect the operation of the device. It does not cover cosmetic deterioration due to normal wear and tear, or damage resulting from accidents, misuse, or neglect. Any attempt to modify or disassemble the device (or its accessories) will void the warranty.
Please contact sales@hypex.nl within the 14-day return period to request a return or exchange. You will receive a return label for your package. Please note that we do not accept returns without an official return label.
General OEM Product Support
The Mains Powered NCORE® Family is a premium all-in-one amplifier solution. These modules feature one or two amplifier channels with power ratings ranging from 125W to 500W per channel, integrated with a Switch Mode Power Supply. They are ideal for use in high-quality HiFi mono or stereo amplifiers, as well as musical instrument amplifiers. Easy to integrate, they are also compatible with the NC100HF extension amplifier, specifically designed for tweeter applications. These modules enable the creation of an active 3-way setup with ease.
For our OEM customers, we offer personalized guidance, as each project has its unique requirements. Please contact our sales department via email at sales@hypex.nl for assistance.
Our "Application" page provides an overview of the available solutions we offer.
Technical support
The HPR12/HNR12 are voltage regulators similar to the 7812/7912 ICs. The key differences are their wider bandwidth, lower noise, and lower output impedance. Additionally, they feature Kelvin-sense inputs, allowing the creation of a local regulator that does not need to be physically close to the circuit being powered. Typical op-amp based circuits exhibit significantly greater sensitivity to power supply ripple and noise than the DC PSRR values listed in the datasheet would indicate.
Temperature and implementation
Cables and connections
We recommend using balanced input wiring; however, unbalanced input wiring is also supported. For detailed instructions, please refer to our amplifier input wiring application note.
To convert an unbalanced input signal to a balanced one, a high-quality interconnect cable can be used. Ready-to-use interconnect cables are available at www.diyclassd.com.
This setup essentially functions as a source selector. For detailed instructions on wiring an RCA connector to the UcD module, please refer to our application note "Dealing with Legacy Pin 1 Problems".
To implement the setup, install a DPDT switch to connect the hot and cold inputs of the UcD module to either pins 2 and 3 of the XLR connector or the signal and shell contacts of the RCA connector. Note that pin 1 of the XLR connector remains hardwired to the chassis and is not switched. Similarly, the RCA shell contact remains hardwired to the chassis.
When the DPDT switch is set to RCA, the cold input of the UcD module is grounded via the RCA connector. For further details, refer to the schematic in the "Dealing with Legacy Pin 1 Problems" application note.
Fundamentally, there is no inherent issue with using tube preamplifiers. However, many tube preamplifiers are designed to pair with tube power amplifiers, which are typically AC coupled. Consequently, some tube preamplifiers lack the necessary safeguards against turn-on and turn-off transients.
In certain cases, these preamplifiers may output their full anode voltage during power cycling. This can cause significant stress on connected equipment, as we have observed that a notable number of repairs result from tube preamplifiers discharging their output capacitors into the UcD™ input circuitry. It is important to note that such behavior is problematic for most solid-state amplifiers, not just UcD™ or NCORE® models.
We offer cable sets specifically designed for connections between the amplifier and the SMPS. Additionally, the datasheets for each product provide detailed pinout information for every connector on the module.
For our DIY amplifier modules, wiring schematics are available on our website at www.diyclassd.com.
Datasheets and CAD files
UcD™ Family
- Multichannel applications (OEM LP series*)
- Small size applications (OEM LP series*)
- Public address systems (OEM LP series*)
- Touring amps (OEM UcD™ Family*)
- Subwoofers (OEM UcD™ Family*)
NCORE® Family
- OEM audiophile mono power amplifiers (OEM NCORE® Family*)
- OEM audiophile stereo power amplifiers (OEM NCORE® Family*)
- OEM audiophile integrated builds (OEM NCORE® Family*)
- OEM audiophile multichannel amplifiers (OEM NCORE® Family*)
NCOREx® Family
Switch Mode Power Supplies
Mains Powered NCORE® Family
- Audiophile power amplifiers for professional and HiFi
- Audiophile integrated builds for professional and HiFi
- Active MI loudspeakers
- Active PA loudspeakers
- Active Monitor Speakers
- Active Studio Monitor Speakers
- Active subwoofers
NCORE® Active Speaker Family
Fusion Amp Family
- Dayton EMM-6
- Focusrite Scarlett Solo
- Hypex Filter Design
- Room EW Wizard software
DSP Family
- Fusion Amp Family (on-board)
- Mains Powered NCORE® Family
- NCORE® Active Speaker Family
- Dayton EMM-6
- Focusrite Scarlett Solo
- Hypex Filter Design
- Room EW Wizard software